History repeats, and this is going to be amazing. How We Work We provide flexible terms that meet the needs of our clients and the communities we all serve. Single Projects Accessing any service(s) provided by Know Good Consulting on a limited basis, within a defined project scope. Term Engagements Interim service, tactical or leadership support with a themed scope and a defined timeline. Service Agreements Reliable, ongoing service delivery and support from Know Good Consulting. Agreements can be narrow or broadly focused, with daily, weekly or monthly tasks. We are award-winning marketers. strategists. communicators. facilitators. designers. data nerds. coaches and mentors. writers. content creators. planners. connectors. storytellers. presenters. And we are up to Know Good. Services Everyday, we help teams get up to Know Good. But more specifically, we help you with: Strategic Work Discovery and PlanningWhether contributing to your structured program, or facilitating our own, Know Good Consulting can help your organization collaboratively discover it's Purpose, Mission, Values and Goals - and can support the formation of your next strategic plan. ImplementationIf your organization needs help implementing a strategic plan, Know Good Consulting can support successful implementation by ensuring that your communications (internal, external, project team) are on point every step of the way. ResponseHaving a critical incident response plan is essential, and Know Good Consulting helps our clients to be prepared for what they will say, what they will do, and how they will act when an incident occurs. ReviewThe most successful organizations learn from every experience. By reviewing marketing, communications, engagement, and fundraising programs our clients deepen their understanding of their strengths and opportunities. Relevant Success Stories Strategic Plan "We found the soul of our business." Revenue Development Strategy "Sales increased by almost 17% year over year." Efficient Accountability "The board was more confident in their decisions." Best Practices Adoption and Process Improvement "Our full team benefited from the sessions." Marketing and Communications StrategiesStrategic Marketing and Communications strategies that reach the right audience members, at the right time, on the right channel to help you achieve your goals. MarketingTactical marketing support, providing the planning, creative, implementation, monitoring, and reporting services needed for successful campaigns. CommunicationsTactical communications support, providing the right messaging from the right voice to convey a clear and consistent message. ContentCreative support, including writing for all channels and audiences, graphic design, photography, videography, and animation. EmailDigital communication support, including templates, content (daily, weekly, monthly), program management, and reporting. OnlineDesign, content creation, maintenance and management services for websites, blogs, multimedia, and social channels. Relevant Success Stories Revenue Development Strategy "Sales increased by almost 17% year over year." Acquisition Campaign "In the first year, we achieved 225% of our goal." CSR Activation "We got international attention and awards ." Digital Information and Stewardship Screens "It screams Thank You! while helping people." Advocating for Change "The minister called to talk about the issue." Retention and Acquisition Campaign "Our response rates tripled compared to other campaigns." Predictive Analytics App and Website "It works better than I ever imagined." Engagements SurveysConnecting with internal and external stakeholders through engaging response tools that inform your strategies and support your business. FacilitationSupporting your business by facilitating a meeting, speech, presentation or other engagement on your behalf PresentationsReady-for-use presentations, slide decks, and templates, customized for your business and your audience. SpeechesEngaging speeches that connect your audience to your key message, written by and rehearsed with Know Good Consulting, delivered by you. EventsStakeholder engagements that make people feel like they belong and inspire them to act. Relevant Success Stories Revenue Development Strategy "Sales increased by almost 17% year over year." Best Practices Adoption and Process Improvement "Our full team benefited from the sessions." CSR Activation "We got international attention and awards ." Digital Information and Stewardship Screens "It screams Thank You! while helping people." Sales and Customer Service Training "Our customers and staff were happier than ever." Predictive Analytics App and Website "It works better than I ever imagined." Partners In support of your project goals, Know Good Consulting may work with service providers, as needed on a project basis, including: Web, graphic, and print designPhotography, Videography, and AnimationWritersJournalists and MediaAdvertising (online and offline)Coaching and MentorshipRisk analysis Data analyticsData, web and survey hostingIT supportLegal expertsFinancial expertsBusiness expertsSector-specific expertise We have strong relationships and partnerships across Canada to ensure that our client goals are always met. We also welcome the opportunity to connect with your existing providers, if available.