Blogs and Articles

When Facing Concurrent Crises, Demand Outside Help

Reading Time: 3 minutes Some things have always been true in my 26 years working with charities. Resources and support are always limited. And most fundraisers change roles at least once every few years. The fact that these points have been true for decades only increases the severity of the forecast for the charitable sector in Canada when we consider recent studies out of Canada, the US, and the UK. Employee Wellness: With the growing mental health crisis, it

Adapting to Evolving Donor Behaviour

Reading Time: 2 minutes The donor landscape in Canada is changing. Fearful of turbulent economies, many ultra-high-net-worth donors are in a self-imposed holding pattern. At the same time, annual and mid-level donors are bombarded with increasingly sophisticated pressure from global brands. These factors, as well as many others, are transforming donor and consumer behaviour. To succeed in today’s changing donor landscape, organizations must make strategic shifts that adapt to evolving donor behavior. Consumer and donor expectations are changing, and

Retention or Acquisition? Maximizing your ROI.

Reading Time: 2 minutes In recent years, Canadian businesses and consumers have faced an unprecedented increase in costs, and the financial outlook for many is challenging. Despite this, Canadian retail sales (excluding autos) are rising, and restaurant spending is up, possibly due to higher dining costs. Canadians continue to make discretionary purchases. With peak spending and giving seasons upon us, businesses and charities need to make decisions now, if they haven’t already, about the investments they will make this

Leveraging Information and Impact to Optimize Customer Success

Reading Time: 2 minutes With increased competition from multi-national businesses and direct-to-consumer outfits, SMBs face unprecedented pressure to retain customers. The increasing cost to produce, market, sell, and deliver goods, makes trying to gain market share with low prices unwise. In fact, consumer trends tell us that most are willing to pay a premium for many products and services. So how do you gain market share in a crowded space without offering the lowest price? Information Behavioural studies show

2019: Editorial Magazine: The Philanthropic Brain

Reading Time: < 1 minute Download Your Copy Here

Archive Articles on LinkedIn

Reading Time: 6 minutes Since about 2013 or 2014, Conor has been sharing ideas, thoughts, and experiences on LinkedIn. Some of his pieces are well-written articles, while others more closely resemble stream of thought pieces.