Privacy and Data Security The data that you share with us is so much more than just product or contact information. The data that you share with us represents your passion, your effort, your desire, and your will to succeed. Simply put – the data that you share with us is precious. We take our role as stewards of that data very seriously. Security We take stringent precautions to protect your information. When you submit sensitive information via the website or other means, your information is protected both online and offline.Wherever sensitive information is collected, that information is encrypted and transmitted securely. A third-party, industry-leading payment processor manages payment information in an encrypted setting, and we do not store or access your credit card or banking information. Information submitted via our online forms travels through secure networks to us.We also protect your information offline and have taken appropriate steps to safeguard your information, including but not limited to:Physical access control: Our office utilizes entry barriers, monitored security alarms, and security cameras.Network access control: We use modern, appropriate security equipment and protocols to secure our networks. When working remotely, we rely on our own secure mobile connections rather than public Wi-Fi.Computer access control: We use advanced hardware-based Multi-Factor Authentication tools for operating system access, as well as for our online and application accounts. This means that without a physical key inserted into the computer, the system cannot be accessed.End-to-End File Encryption: Any confidential data that you share with us – financial data, donor or customer lists, product information, etc. – is protected with end-to-end encryption. We invest in solutions to ensure all data storage we employ uses industry-leading encryption. Privacy Notice This privacy notice discloses the privacy practices for websites owned and operated by Know Good Consulting. This notice outlines:What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.What choices are available to you regarding the use of your data.The security procedures in place to protect against the misuse of your information.How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via forms, email, or other direct contact. We will never share, sell, or rent this information to anyone.We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (for example, securely sharing a mailing list with a print house in advance of a campaign). We will always obtain your explicit consent before initiating any necessary third-party sharing. Unless you ask us not to, we may contact you via email in the future to tell you about promotions, new products or services, or changes to this privacy policy. Cookies and Analytics Our website may use “cookies” and similar tracking technologies to enhance user experience and analyze website traffic. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve access to our site and identify repeat visitors. Usage of a cookie is in no way linked to any personally identifiable information on our site. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:See what data we have about you, if any.Change or correct any information we have about you.Have us delete any information we have about you. Express any concern you have about our use of your data. If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at 289-680-8980 or email us at privacy(at)knowgood.ca